Privacy Policy

Last Updated: July 2026

Introduction Rod's Carpet Tile & Wood ("Rod's Carpet Tile & Wood," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit our website or communicate with us. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Address
• Email address
• Phone number
• Project information
• Photos, measurements, or room information you submit
• Payment and billing information
• Information submitted through contact forms or email correspondence

We also automatically collect certain technical information including IP address, browser type, device information, website usage information, cookies and similar technologies.

How We Use Your Information

We use your information to respond to inquiries, schedule estimates and installations, process purchases and payments, provide customer service, send invoices and project updates, improve our website and services, meet legal and accounting obligations, and protect against fraud and unauthorized activity.

Text Messaging (SMS) Communications

If you provide your mobile phone number, you consent to receive text messages from Rod's Carpet Tile & Wood regarding appointment confirmations, estimate scheduling, installation updates, delivery notifications, customer service communications, billing or account-related notifications, and promotional offers (where permitted and with your consent).

Message frequency may vary. Message and data rates may apply depending on your wireless carrier.

Reply STOP at any time to opt out. Reply HELP for assistance. You may re-subscribe by contacting us directly.

Phone Number Privacy

Phone numbers collected through our website, contact forms, estimates, or other communications are used solely to communicate with you regarding our services.

How We Share Information

We do not sell, rent, or share your phone number with third parties for their own marketing or promotional purposes. Your phone number may be shared only with service providers that help us deliver communications or perform services on our behalf, and only as necessary to provide those services.

Direct Collection of Personal Information

We collect personal information only when you voluntarily provide it to us, such as when requesting an estimate, scheduling an appointment, completing a purchase, contacting us, or filling out forms on our website. We use this information only for the purposes for which it was provided.

How We Share Information

We do not sell your personal information. We may share information only when necessary to process transactions, complete installations or deliveries, work with vendors, installers, contractors, or service providers, comply with legal requirements, protect our legal rights, or prevent fraud or security threats.

Cookies

Our website may use cookies to improve functionality and enhance your browsing experience. You may disable cookies through your browser settings, although some features of the website may not function properly.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. We encourage visitors to review this policy periodically.

Contact Us

Rod's Carpet Tile & Wood 1020 N. U.S. Highway 1 Ormond Beach, FL 32174 Phone: (386) 672-2393 Email: jim.rodscarpetshop@gmail.com

Recommended Website Form Disclosure

By providing your phone number, you agree to receive text messages from Rod's Carpet Tile & Wood regarding your project, appointments, account, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Your phone number will never be sold or shared for third-party marketing purposes.